http://overgaard.wordpress.com about social media used for collaboration and customer service, product managemnet, innovation and new ways of working Wed, 25 Jan 2012 15:34:04 +0000 en hourly 1 http://wordpress.com/ http://s2.wp.com/i/buttonw-com.png http://overgaard.wordpress.com http://overgaard.wordpress.com/2012/01/25/if-you-arent-a-steve-jobs-engage-with-your-customers/ http://overgaard.wordpress.com/2012/01/25/if-you-arent-a-steve-jobs-engage-with-your-customers/#comments Wed, 25 Jan 2012 14:33:01 +0000 Torben http://overgaard.wordpress.com/?p=312 ]]> http://overgaard.wordpress.com/2012/01/25/if-you-arent-a-steve-jobs-engage-with-your-customers/feed/ 0 tovergaard http://overgaard.wordpress.com/2011/11/28/why-users-must-be-in-control-of-facebook-seemless-sharing/ http://overgaard.wordpress.com/2011/11/28/why-users-must-be-in-control-of-facebook-seemless-sharing/#comments Mon, 28 Nov 2011 21:08:24 +0000 Torben http://overgaard.wordpress.com/?p=300 ]]> http://overgaard.wordpress.com/2011/11/28/why-users-must-be-in-control-of-facebook-seemless-sharing/feed/ 0 tovergaard http://overgaard.wordpress.com/2011/11/02/how-to-declutter-your-internal-communnication/ http://overgaard.wordpress.com/2011/11/02/how-to-declutter-your-internal-communnication/#comments Wed, 02 Nov 2011 21:02:28 +0000 Torben http://overgaard.wordpress.com/?p=296 ]]> http://overgaard.wordpress.com/2011/11/02/how-to-declutter-your-internal-communnication/feed/ 0 tovergaard http://overgaard.wordpress.com/2011/10/22/product-managers-need-to-say-no-sometimes/ http://overgaard.wordpress.com/2011/10/22/product-managers-need-to-say-no-sometimes/#comments Sat, 22 Oct 2011 10:52:14 +0000 Torben http://overgaard.wordpress.com/?p=291 ]]> http://overgaard.wordpress.com/2011/10/22/product-managers-need-to-say-no-sometimes/feed/ 0 tovergaard http://overgaard.wordpress.com/2011/10/06/how-to-get-to-the-top-of-the-uk-complaints-list/ http://overgaard.wordpress.com/2011/10/06/how-to-get-to-the-top-of-the-uk-complaints-list/#comments Thu, 06 Oct 2011 20:58:22 +0000 Torben http://overgaard.wordpress.com/?p=286 ]]> http://overgaard.wordpress.com/2011/10/06/how-to-get-to-the-top-of-the-uk-complaints-list/feed/ 0 tovergaard http://overgaard.wordpress.com/2011/09/04/mind-set-in-knowledge-based-economy/ http://overgaard.wordpress.com/2011/09/04/mind-set-in-knowledge-based-economy/#comments Sun, 04 Sep 2011 08:11:26 +0000 Torben http://overgaard.wordpress.com/?p=283 ]]> http://overgaard.wordpress.com/2011/09/04/mind-set-in-knowledge-based-economy/feed/ 0 tovergaard http://overgaard.wordpress.com/2011/08/25/that-is-customer-service/ http://overgaard.wordpress.com/2011/08/25/that-is-customer-service/#comments Thu, 25 Aug 2011 06:55:34 +0000 Torben http://overgaard.wordpress.com/?p=276 ]]> http://overgaard.wordpress.com/2011/08/25/that-is-customer-service/feed/ 0 tovergaard http://overgaard.wordpress.com/2011/07/07/translation-of-virgin-media-speak/ http://overgaard.wordpress.com/2011/07/07/translation-of-virgin-media-speak/#comments Thu, 07 Jul 2011 07:44:40 +0000 Torben http://overgaard.wordpress.com/?p=269 ]]> http://overgaard.wordpress.com/2011/07/07/translation-of-virgin-media-speak/feed/ 0 tovergaard http://overgaard.wordpress.com/2011/07/04/dont-wish-me-a-good-day-make-it-a-good-day/ http://overgaard.wordpress.com/2011/07/04/dont-wish-me-a-good-day-make-it-a-good-day/#comments Mon, 04 Jul 2011 08:34:34 +0000 Torben http://overgaard.wordpress.com/?p=264 ]]> http://overgaard.wordpress.com/2011/07/04/dont-wish-me-a-good-day-make-it-a-good-day/feed/ 1 tovergaard http://overgaard.wordpress.com/2011/06/14/this-is-why-i-use-twitter-for-customer-service/ http://overgaard.wordpress.com/2011/06/14/this-is-why-i-use-twitter-for-customer-service/#comments Tue, 14 Jun 2011 07:05:19 +0000 Torben http://overgaard.wordpress.com/?p=262 ]]> http://overgaard.wordpress.com/2011/06/14/this-is-why-i-use-twitter-for-customer-service/feed/ 0 tovergaard